تاریخ انتشار : دوشنبه 6 تیر 1401 - 16:01
68 بازدید
کد خبر : 198427

جزییات بسته شدن اکانت‌های اینستاگرام

جزییات بسته شدن اکانت‌های اینستاگرام

  اینستاگرام یکی از شبکه‌های اجتماعی معروف در دنیا است که بسیاری از افراد در آن حضور دارند، طبق بررسی انجام شده تقریبا ۴۰ میلیون از کاربران ایرانی در اینستاگرام اکانت داشته که حدود ۶۰ درصد از آنها پیج‌های شخصی و ۴۰ درصد از این مقدار متعلق به پیج‌های بیزینسی است. کمپانی متا تا کنون

 

اینستاگرام یکی از شبکه‌های اجتماعی معروف در دنیا است که بسیاری از افراد در آن حضور دارند، طبق بررسی انجام شده تقریبا ۴۰ میلیون از کاربران ایرانی در اینستاگرام اکانت داشته که حدود ۶۰ درصد از آنها پیج‌های شخصی و ۴۰ درصد از این مقدار متعلق به پیج‌های بیزینسی است.

کمپانی متا تا کنون سعی کرده با اعمال قوانین و الگوریتم‌های مناسب، بهترین تجربه کاربری را برای هر سطحی از کاربران خود محیا کند. اما به تازگی قوانین مرتبط به حضور کاربران زیر سن ۱۳ سال در اینستاگرام جنجال بسیاری به پا کرده و باعث شده است هزاران کاربر ایرانی دسترسی خود را به پیج خود از دست بدهند همین موضوع باعث شده تا روزانه کاربران زیادی برای حل مشکل اینستاگرام و بازیابی پیج سن زیر ۱۳ سال با کارشناسان رایانه کمک از طریق شبکه های اجتماعی یا تماس با مرکز کامپیوتری به دنبال روشی باشند که باعث رفع مشکل اینستاگرام می‌شود.

  • اما آیا حساب اینستاگرام شما هم بسته شده؟ 
  • شما هم سن اینستاگرام اشتباه وارد کرده‌اید و به دنبال راهکار رفع آن هستید؟
  •  آیا راهکار رفع محدودیت سنی اینستاگرام وجود دارد؟

 با ما همراه باشید تا به این سوالات پاسخ دهیم. 

 

چرا محدودیت سنی در اینستاگرام ایجاد شده است؟ 

بیشتر شبکه‌های اجتماعی برای جلوگیری سواستفاده از کودکان سعی می‌کنند محدودیت‌های را داشته باشند تا افرادی که به سن قانونی نرسیده‌اند امکان وارد شدن به برخی محیط‌ها را نداشته باشند. قانون اجباری شدن وارد کردن تاریخ تولد در اینستاگرام هم دقیقا به همین موضوع اشاره دارد و اگر کاربران سن خود را زیر ۱۳ سال در اینستاگرام وارد کنند حساب آنها برای همیشه مسدود میشود.

در واقع علت اصلی محدودیت‌های جدید اینستاگرام در سال ۲۰۲۲ به این قانون برمیگردد که محدودیت سن ۱۳ سال در شبکه‌های اجتماعی یک قانون ۲۲ ساله در ایالات متحده آمریکا است. این قانون بر روی حفاظت از حریم خصوصی کودکان استوار بوده و اولین بار در سال ۱۹۹۸ وضع شد.

طبق این قانون جمع آوری و ذخیره اطلاعات شخصی کودکان به دلیل اینکه هیچگونه شناختی از محیط اینترنت ندارند غیر قانونی است و اگر پلتفرم‌های که بر پایه اینترنت هستند لازم است از این قانون پیروی کنند.

شرکت متا دقیقاً از مدتی پیش محدودیت روی پیج‌های زیر ۱۳ سال اینستاگرام را آغاز کرد به طوری که افرادی که سن خود را در زمان ثبت حساب کاربری وارد نکرده‌اند از آنها سوال پرسیده شود. 

کاربران در صورت که سن خود را زیر ۱۳ سال وارد کنند، قانون محدودیت سنی در اینستاگرام به آنها نمایش داده شده و حساب کاربری آنها بسته می‌شود.

غیر فعال شدن پیج اینستاگرام زیر سن قانونی بسیار با ارزش است اما به دلیل اینکه کاربران ایرانی از این موضوع باخبر نبودند بسیاری از آنها به اشتباه سن خود را زیر ۱۳ سال وارد کرده‌اند و همین موضوع باعث بسته شدن پیج آنها شده است.

 

 

دلیل غیر فعال شدن پیج اینستاگرام چیست؟

همانطور که لازم است متوجه شده باشید، اصلی ترین دلیل بسته شدن پیج‌های اینستاگرام به دلیل سن زیر ۱۳ سال بوده است که کاربران به صورت عمدی یا سهوی زمان وارد کردن تاریخ تولد در اینستاگرام اشتباه کرده‌اند. با این که کارشناسان حوزه امنیت این اقدام اینستاگرام را خودسرانه نامیدند و اعتقاد دارند که موضوع نمی‌تواند جلوی سوءاستفاده از کودکان را بگیرد.

اما به هر حال مشکل غیر فعال شدن اکانت اینستاگرام به یکی از مشکلات افراد تبدیل شده است و کاربران که زیر سن ۱۳ سال در اینستاگرام خود وارد کرده‌اند لازم است در اولین قدم به بازیابی اکانت اینستاگرام خود اقدام کنند زیرا تنها ۳۰ روز وقت دارند و پس از اتمام این زمان به صورت خودکار حساب کاربری حذف می‌شود. بنابراین اگر از قبل اکانتی را بر روی کامپیوتر خود داشتید به راحتی می‌توانید از این روش استفاده کنید.

 

چه روش‌های برای بازیابی پیج اینستاگرام بسته شده وجود دارد؟ 

بازیابی حساب اینستاگرام غیر فعال یا حذف شده روش های مختلفی وجود ندارد و کارشناسان رایانه کمک پیشنهاد میکنند برای بازیابی پیج اینستاگرام بسته شده بابت سن زیر ۱۳ سال با بخش پشتیبانی اینستاگرام در ارتباط باشید و از آنها درخواست کنید که به موضوع حساب شما رسیدگی کنند.

روند ارتباط با بخش پشتیبانی اینستاگرام بیشتر از طریق ایمیل انجام می‌شود و کاربران لازم است ورد اینستاگرام خود شوید و زمانی که ارور you may not be old enough to use Instagram اینستاگرام به شما نمایش داده می‌شود بر روی دکمه آبی رنگ دکمه appeal کلیک کنید. 

در مرحله بعدی صفحه help and support اینستاگرام برای شما باز می‌شود. پس از آن فرم درخواست رفع محدودیت سنی اینستاگرام به شما نمایش داده می‌شود که تنها کافی است فرم را با دقت به زبان انگلیسی پر کرده و از آنها بخواهید که مشکل شما را بررسی کنند.

توجه داشته باشید که برای ثابت کردن سن خود که بالا ۱۳ سال است لازم است از یک عکس از پاسپورت یا گواهینامه خود گرفته و در بخش Your ID عکس آن را آپلود کنید تا کارشناسان رایانه کمک متوجه شوند که سن شما بالا ۱۳ سال است.

پس از آن به مدت ۷ تا ۱۴ روز طول می‌کشد که اینستاگرام درخواست شما را بررسی کرده و در صورتی که درخواست شما صحیح باشد بدون هیچ مشکلی حساب شما دوباره برگشت داده می‌شود.

 

بازیابی پیج با پشتیبانی اینستاگرام رایانه کمک 

در صورتی که با مشکلی در بازیابی اینستاگرام خود روبرو شده‌اید و یا برای حل مشکل غیر فعال شدن اکانت اینستاگرام نیاز به شماره پشتیبانی اینستاگرام نیاز دارید می‌توانید با کارشناسنان رایانه کمک در ارتباط باشید. تیم خدمات کامپیوتری رایانه کمک به صورت کامل با فرایند رفع مشکلات و خطا اینستاگرام آشنا بوده و می‌توانند شما را در انجام فرایند بازیابی همراهی کنند تا مطمئن باشید که تمام مراحل را به درستی انجام داده و شانس بازیابی پیج اینستاگرام شما بالا است.

بنابراین اگر قصد دارید با کارشناسان رایانه کمک همراه باشید برای ارتباط کافی است با شماره‌های ۹۰۹۹۰۷۱۵۴۰ و ۰۲۱۷۱۲۹ با مرکز پشتیبانی و خدمات کامپیوتری رایانه کمک همراه باشید از این بخش کارشناسان رایانه کمک با شما همراه بوده تا زمانی که پیج اینستاگرام شما برگشت داده شود.

 

 

جمع بندی 

در آخر ممنون هستیم که تا پایان مطلب دی اکتیو حساب اینستاگرام سن زیر ۱۳ سال با ما همراه بودید امیدواریم که اکنون که به انتهای مقاله رسیده‌ایم مشکل حساب اینستاگرام خود را برطرف کرده باشید در صورتی که با مشکل یا سوال خاصی روبرو شده‌اید از بخش نظرات با ما در ارتباط باشید.

 

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